NFIP flood claim guidance system

One link after first contact.

FloodPath helps insureds find the right flood claim guidance in a few clicks, while helping adjusters reduce repetitive calls, scattered attachments, and storm-season document chaos.

Start Guided Claim PathFor AdjustersForms & ReceiptsTemplate Library
PhotosContentsContractorsMitigationMortgageeGCFBasement / PFEForms & Receipts
Important Coverage DisclaimerFloodPath provides general claim communication and documentation guidance only. Field adjusters cannot approve/deny coverage or authorize payment. Final claim decisions are made only by the Carrier. The guided path does not collect or store answers.

Built for storm-season speed

FloodPath replaces repeated guidance emails, multiple attachments, and long explanation calls with one professional link that insureds can open on their phone.

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Guided claim path

Insureds answer simple questions and get the relevant guides.

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Better photos

Prompts before, during, and after cleanup documentation.

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Cleaner documents

Explains invoices, contents, mitigation, mortgagee, and commercial records.

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Less repetition

One link helps replace hours of repeated explanation during a large storm.

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Signed forms

Browser-only receipt confirmations and a field questionnaire the insured can print/save.

FloodPath product ladder

FloodPath Guide is the insured-facing system. FloodPath Adjuster adds the personalized page and forms workflow. Intake, Vault, and Firm come later.

FloodPath Guide

$79/year

Core insured-facing guidance system.

  • Generic guidance link
  • Guided claim path
  • Printable guides
  • Copy-ready adjuster messages

FloodPath Adjuster

+$29/year

Personalized adjuster page plus forms workflow.

  • Photo and contact info
  • NFIP FCN / licensing info
  • Custom welcome message
  • Personalized insured-facing page
  • Custom form / Adobe Sign link

FloodPath Intake

Future

Smart claim starter.

  • Loss Notice scanning
  • AI GCF search
  • Email/text workflow
  • Contractor document review

Guidance library

Use the guided path first, or search/filter all public guidance documents below.

Contents

Contents Resources & Worksheets

Download contents instructions, Excel spreadsheet, printable handwritten worksheet, and documentation guidance.

View Contents Resources →
Contents

Contents Check Lite

Browser-only checker for common missing contents documentation before submitting a personal property claim.

Open Checker →
Forms

Residential Flood Field Questionnaire

Unified dwelling/private flood questionnaire built from multiple IA firm survey templates with duplicate fields removed.

Open Form →
Forms

Commercial Flood Field Questionnaire

Separate commercial / General Property questionnaire with ownership, authority, contents, mortgage, SBA, and required document fields.

Open Form →
Forms

Adjuster Field Survey Addendum

Internal adjuster-only addendum for reserves, GCF origin investigation, inspection participants, and adjuster certification.

Open Addendum →
References

Official Linked Source Summary

FEMA/NFIP source links from the uploaded guidance emails, converted into practical FloodPath guidance points.

View Source Summary →
Coverage Concepts

Basement & PFE Restrictions

Quick guide and downloads for basement and Post-FIRM Elevated restricted-area coverage limits.

View Guide →
Foundation

PFE Covered Building Items

Covered building items below the lowest elevated floor of an elevated Post-FIRM building.

View Guide →
Resources

Resource Graphics & Downloads

W-13025A graphics, basement guidance, GCF definition graphic, and post-inspection one-pager.

View / Print / Download →
Start Here

Guided Claim Path

Answer a few simple questions and receive a tailored checklist of guidance documents for your flood claim.

View / Print / Save as PDF →
Start Here

Start Here: Initial Flood Claim Guidance

Immediate priorities, inspection scheduling, documentation reminders, and the adjuster’s role.

View / Print / Save as PDF →
Adjuster Templates

Adjuster Template Library

Copy-ready insured and contractor guidance emails built from your uploaded flood claim templates.

View / Copy Templates →
Product Roadmap

FloodPath Product Roadmap

Current phase structure: Guide, Adjuster, Intake, Vault, and Firm.

View Roadmap →
For Adjusters

FloodPath Plans

Phase 1 pricing and add-on structure for FloodPath Basic, FloodPath Profile, and future FloodPath Intake.

View / Print / Save as PDF →
Forms

Forms & Receipt Confirmations

Insureds can acknowledge handbook/ICC receipt, complete a flood field questionnaire, sign, then print or save a PDF locally.

View / Print / Save as PDF →
Documentation

Photo Documentation Checklist

Photos that help tell the water-path story, including exterior, interior, demo, contents, and mitigation photos.

View / Print / Save as PDF →
Foundation

Foundation / Area Type Guide

Helps insureds identify whether the damaged area is slab-on-grade, basement, crawlspace, elevated, or mixed-level.

View / Print / Save as PDF →
Foundation

Pre-FIRM / Post-FIRM Building Question

General explanation of the Pre-FIRM / Post-FIRM question and why unsure is an acceptable starting point.

View / Print / Save as PDF →
Coverage Concepts

Basement & PFE Restricted Area Overview

General explanation of basement and Post-FIRM Elevated restricted-area coverage limitations.

View / Print / Save as PDF →
Commercial / GP

Commercial / General Property Claim Documents

A checklist of documents commonly needed to complete commercial General Property flood claims.

View / Print / Save as PDF →
Contractors

Contractor Estimate & Invoice Guidance

What contractor documents should include so the Carrier can evaluate flood-related scope and pricing.

View / Print / Save as PDF →
Mitigation

Mitigation / Drying Guidance

Guidance for mitigation and drying work, including documentation expectations and the role of FEMA Bulletin W-13025A.

View / Print / Save as PDF →
Coverage Concepts

General Condition of Flood Documentation

What helps verify that flooding affected two or more properties or two or more acres, one of which is yours.

View / Print / Save as PDF →
Adjuster Role

My Role as the Assigned NFIP Flood Adjuster

Explains what the assigned field adjuster does, what the policyholder must do, and what only the Carrier can decide.

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Payment

Mortgagee & Check Release Guidance

Why claim checks may include a mortgagee and what insureds should expect after payment is issued.

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Coverage Concepts

Important SFIP Coverage Notes

Common SFIP coverage concepts, including direct physical loss, matching, exterior items, and restricted areas.

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Commercial / GP

Commercial Building Coverage Note

General reminder that a General Property policy is written for one specific insured building/structure.

View / Print / Save as PDF →